Official Agreement

Terms & Conditions

Please read these Terms & Conditions carefully before accessing our website or engaging our digital, technology, software, and business solutions.

Effective Date: 01/09/2026
Last Updated: 24/09/2026
Applicable to: All Users & Clients
Legal Notice & Acceptance

These Terms & Conditions ("Terms") govern your access to and use of the Digitiz website and the products and services offered by Digitiz, a brand/unit of Allure-Rapt eServices Private Limited ("Digitiz", "we", "us", or "our").

By accessing our website, submitting an enquiry, engaging our services, or entering into a service agreement with us, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the website or engage our services.
01

About Digitiz

Digitiz provides digital, technology, software, marketing, branding, consulting, and business solutions, which may include:

Digital Marketing
Website Development
Web Applications
Mobile Application Development
Enterprise Solutions
Product Development
AI & Technology Solutions
Branding and Creative Services
Software Development
eCommerce Solutions
Business Technology Consulting
Other Related Digital Services
Service Agreements: Specific services provided to a client will be governed by the applicable proposal, quotation, Statement of Work (SOW), Service Agreement, SLA, Work Order, or other written agreement.
02

Website Usage

You agree to use this website only for lawful purposes.

You Must Not:
  • Use the website for unlawful or fraudulent activities
  • Attempt to gain unauthorized access to our systems or server infrastructure
  • Introduce malicious software, harmful code, viruses, or trojans
  • Copy, reproduce, modify, or distribute website content without prior written permission
  • Interfere with website functionality, speed, or security measures
  • Use automated systems, bots, scrapers, or crawlers to extract or misuse website content
  • Misrepresent your identity, credentials, or affiliation

Digitiz reserves the right to restrict, suspend, or terminate access where misuse or unauthorized activity is identified.

03

Service Enquiries

Submitting an enquiry or contact form does not automatically create a contractual relationship between you and Digitiz.

A service engagement becomes effective only after appropriate acceptance, confirmation, quotation approval, purchase order, agreement, advance payment, or other mutually agreed documentation, as applicable.

04

Proposals and Quotations

Proposals and quotations provided by Digitiz may specify:

  • Scope of work and milestones
  • Deliverables and expected outcomes
  • Project timelines and estimated completion schedules
  • Fees, billing structure, and payment terms
  • Client responsibilities and required inputs
  • Revision limits and feedback cycles
  • Third-party costs, licensing fees, or server expenses
  • Support, maintenance, and warranty terms
  • Other applicable commercial and technical terms
Validity Period: Unless otherwise stated, quotations may be valid only for the period specified in the respective quotation.
05

Scope of Work

Digitiz will deliver services based on the agreed scope.

Requests outside the agreed scope may be treated as additional work and may require:

  • Additional fees or updated cost estimations
  • Revised delivery timelines and project roadmap
  • Written approval from both parties
  • A formal change request (CR) or revised proposal
06

Client Responsibilities

The client is responsible for providing accurate information, content, credentials, approvals, access, documents, branding materials, and other inputs required for the project.

Delays caused by the client or third parties may result in corresponding changes to project timelines.

The client represents that materials supplied to Digitiz do not knowingly infringe the intellectual property rights of any third party.

07

Payments

Fees, taxes, payment schedules, advance requirements, milestone payments, and other commercial terms will be specified in the relevant proposal, quotation, invoice, agreement, or SOW.

Applicable taxes and government charges may be additional unless specifically stated otherwise.

Payment Schedule: Failure to make payments within the agreed period may result in suspension of services, deliverables, or active support.
08

Project Timelines

Project timelines are based on the agreed scope and timely receipt of required information, approvals, payments, credentials, and materials.

Timelines may change due to:

  • Scope changes or feature additions
  • Delayed approvals, sign-offs, or feedback
  • Delayed content, assets, or informational inputs
  • Third-party dependencies, API updates, or hosting lags
  • Technical issues outside reasonable control
  • Force majeure events
  • Changes or modifications requested by the client
09

Intellectual Property

Unless otherwise agreed in writing, Digitiz retains ownership of its pre-existing:

  • Software frameworks and architectures
  • Libraries and internal code modules
  • Templates, design patterns, and workflows
  • Tools, methodologies, and processes
  • Technical components and reusable code
  • Proprietary know-how and trade techniques

Ownership or licensing of final project deliverables will be governed by the applicable proposal, agreement, SOW, or payment terms.

Third-party software, fonts, plugins, APIs, stock assets, platforms, and licenses may remain subject to their respective owners' terms.

10

Third-Party Services

Certain projects may depend on third-party services, including hosting providers, domain registrars, payment gateways, APIs, advertising platforms, cloud services, app stores, analytics platforms, or other external providers.

Digitiz does not guarantee the uninterrupted availability, uptime, or performance of third-party services.

Third-party charges, subscription costs, and renewal fees may be payable separately by the client.

11

Digital Marketing

For digital marketing services, results may depend on various factors outside Digitiz's direct control, including:

  • Market conditions and economic trends
  • Competitor actions and market saturation
  • Search engine and social platform algorithm updates
  • Advertising network policies and compliance requirements
  • Advertising budget and spend levels
  • Target audience behavior and seasonality
  • Client responsiveness to leads and inquiries
  • Product/service quality, pricing, and market fit
  • Landing page performance and conversion flow
  • External events and industry shifts
No Outcome Guarantees: Accordingly, Digitiz does not guarantee specific sales, revenue, rankings, leads, impressions, conversions, or other business outcomes unless expressly agreed in writing.
12

Website and Software Development

Software and website development will be performed according to the agreed scope and specifications.

Minor variations may occur due to browser versions, operating systems, screen resolutions, device types, hosting environments, third-party integrations, or technology dependencies.

Post-launch maintenance, hosting, support, upgrades, additional features, and enhancements may be subject to separate charges unless included in the applicable agreement.

13

Confidentiality

Both parties may receive confidential information during a project.

Each party agrees to use reasonable measures to protect confidential information and use it only for legitimate business purposes.

Where required, confidentiality obligations may additionally be governed by a separate Non-Disclosure Agreement (NDA).

14

Disclaimer

Information published on the Digitiz website is provided for general informational purposes.

While we make reasonable efforts to maintain accurate information, we do not guarantee that all website content will always be complete, current, accurate, or error-free.

15

Limitation of Liability

To the maximum extent permitted by applicable law, Digitiz shall not be liable for indirect, incidental, consequential, special, or loss-of-profit damages arising from the use of the website or services.

Any specific liability limitations applicable to a client engagement will be governed by the relevant agreement or SOW.

16

Suspension or Termination

Digitiz may suspend or terminate access to services where:

  • Payments remain overdue beyond the agreed timeline
  • The client materially breaches the applicable agreement
  • The services are being used unlawfully or for prohibited purposes
  • Continued service creates security, operational, or legal risks
  • The client provides misleading or fraudulent information

Termination rights and financial consequences for a specific project will be governed by the applicable agreement.

17

Force Majeure

Digitiz shall not be responsible for delays or failure caused by events beyond reasonable control, including natural disasters, government actions, infrastructure failures, internet or telecommunications outages, cyber incidents, strikes, pandemics, war, or other extraordinary circumstances.

18

Governing Law and Jurisdiction

These Terms shall be governed by the applicable laws of India.

Subject to any dispute-resolution provisions contained in a specific agreement, disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the applicable location of Digitiz.

19

Changes to These Terms

Digitiz may modify these Terms from time to time. Updated Terms will be published on this page with the updated revision date.

Continued use of the website after publication of revised Terms constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20

Contact Us

If you have any questions, clarifications, or inquiries regarding these Terms & Conditions, please reach out to us:

Company

Digitiz
A brand/unit of Allure-Rapt eServices Private Limited

Office Address

Electronic City Phase 1,
Bengaluru, Karnataka - 560100, India

Email Support

info@digitiz.in

Website

www.digitiz.in

Need Further Assistance?

Our team is available to answer any questions about our terms, services, proposals, and service level agreements.